Recent Posts

A Homeowner's Experience

6/2/2023 (Permalink)

We recently got a glowing review from a customer named Shannon and we wanted to share this on our blog. THIS is what it is all about! We appreciate the opportunity to take care of our customers in moments just like this. Thanks again, Shannon for sharing. 

"I have been a homeowner for over 20 years and this was my first homeowner's claim. I was so upset when I woke up to half of my home being flooded. My husband and I felt so overwhelmed and unsure of what would become of our home. My first call was to my insurance agent who told me to contact a restoration service immediately. She gave me several companies to choose from. I had never dealt with any company of this nature but decided to go with SERVPRO. I was not sure what to expect from their initial visit. I was anxious and nervous. SERVPRO was able to meet me the very next morning to do a very detailed inspection (finding things I didn't even notice immediately). David Spitzmiller took detailed photos and listened to all of my explanations and worries over what was to come. He was so sympathetic to how devastated we were. The next day the mitigation team l by crew chief Cole Brown began the process of removing the carpet, and hardwood floors and installing fans and other equipment to help ensure the damaged areas were removed and the fans, dehumidifiers, and air blowers would run to prevent any additional damage. He and his team were amazing at handling everything. I was stressed about what and how my furniture would be moved and protected. They came in and told me not to worry they would get everything moved and I didn't have to do anything. Their team immediately got to work and I was with them the entire time they answered EVERY question I had and explained to me each step and what purpose it served. While having your home flooded is scary and devastating I promise SERVPRO is professional, caring and I will sleep much better tonight because of Cole Brown and his team for their hard work to begin my home on its way to being ready to rebuild the damaged areas. I can not express how much knowledge and information they provided to me all day as they worked (and wow is flood damage a lot of work to remove). I am grateful to SERVPRO for the professional, caring, and knowledgeable team I had. I know I kept asking some of the same questions over and over but Cole answered them with a smile, information and compassion each time. Sometimes I just needed to hear his reassurance about what was happening and what was going to happen. I want to thank them and all of the SERVPRO team for their hard work."

Chemical Fires At Home

5/3/2023 (Permalink)

Did you know that an average of 1,700 home fires per year are caused by instances of spontaneous combustion or chemical reaction? (Source)

Chemicals you use in your home can be dangerous to your health and the environment. To keep your family safe, follow these safety tips from the U.S. Fire Administration when you use, store or throw them out.

  • Follow the instructions on the label when you use and store household chemicals.

  • Don’t mix products. This can cause deadly gases or cause a fire.

  • Store products in their original containers.

  • Store anything that can catch on fire away from your home.

  • Only fill portable gasoline containers outdoors in an airy area. Make sure to place the container on the ground when you fill it.

  • Never store materials that can cause a fire in the sun or near an open flame or heat source.

  • Store these materials out of the reach of children and pets.

  • Use safety locks and guardrails on shelves and cabinets when you store materials. This will prevent them from falling or tipping.

  • Wear gloves or goggles when you use these materials.

We hope this post helped you think about how you can continue to keep your home and your family safe when storing, using or discarding chemical products.

SERVPRO of Phenix City, Eufaula and Tuskegee is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-298-8252!

Fire Hazards During Severe Thunderstorms

5/3/2023 (Permalink)

Severe thunderstorms are a common occurrence during the spring and summer months and can bring with them a number of fire hazards. Lightning strikes, strong winds, and heavy rain can all increase the risk of fires, both indoors and outdoors.

One of the biggest hazards during severe thunderstorms is lightning strikes. Lightning can strike trees, buildings, and other structures, causing fires. It's important to ensure that trees are trimmed back away from your home, and that your roof and gutters are in good condition.

Strong winds during severe thunderstorms can also cause fires. High winds can knock down power lines and cause them to spark, leading to fires. It's important to stay away from downed power lines and report them to your power company immediately. You should also ensure that your home's electrical system is in good condition, with no frayed wires or overloaded circuits.

Heavy rain can also pose a fire hazard during severe thunderstorms. If water gets into electrical outlets or appliances, it can cause a short circuit and spark a fire. Ensure that all electrical outlets and appliances are kept away from water, and that any electrical cords are in good condition.

It's important to take necessary precautions during severe thunderstorms to prevent fires. Ensure that you have working smoke detectors installed throughout your home and test them regularly. If you experience a fire during a severe thunderstorm, call 911 immediately and evacuate your home. Stay away from the fire and wait for the fire department to arrive.

By being aware of fire hazards during severe thunderstorms and taking necessary precautions, you can help keep yourself and your loved ones safe. 

SERVPRO of Phenix City, Eufaula and Tuskegee is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-298-8252!

Grill Safety for Summer 2023

5/1/2023 (Permalink)

Every summer we like to write a blog reminding our readers how important it is o grill safety. Grilling is a great way to enjoy delicious food with friends and family, especially during these warm summer months. However, it’s important to remember that grilling can pose a fire hazard if not done safely. Here are some tips for preventing fire damage to your home while grilling:

  1. Keep the grill away from your home and any flammable objects. The grill should be placed on a level surface at least 10 feet away from your house, garage, and any trees, shrubs, or other flammable objects.

  2. Clean your grill regularly to prevent grease buildup. Grease buildup can ignite and cause a fire, so it’s important to clean your grill after each use. Use a grill brush to remove any food debris and grease.

  3. Check for gas leaks before using a gas grill. Gas leaks can cause an explosion or fire, so it’s important to check for leaks before using a gas grill. Apply a soap and water solution to the gas hose and connections, and if you see any bubbles, turn off the gas immediately and have the grill serviced by a professional.

  4. Never leave the grill unattended. It’s important to keep a close eye on the grill while it’s in use. Never leave it unattended, and keep children and pets away from the grill.

  5. Have a fire extinguisher nearby. In case of a fire, it’s important to have a fire extinguisher nearby. Make sure you know how to use it before you need it.

By following these safety tips, you can enjoy grilling without putting your home at risk of fire damage. Remember, safety should always come first when using any type of grill.

SERVPRO of Phenix City, Eufaula and Tuskegee is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-298-8252!

Celebrating Regional Emergency Preparedness

5/19/2022 (Permalink)

Earlier in the month of May, our team celebrated the Regional Emergency Preparedness Day alongside so many awesome people!

The City of Smiths Station and Russell County Emergency Management were both hosts of the event (amongst others). 

We had a great tent setup that not only showcased equipment and provided some snacks, but also had a corn hole setup for everyone to get their game on. Did we see you there?! If not, we'd love to see you at the next one! We'll be sure to share when it happens next on our social media.

SERVPRO of Phenix City, Eufaula and Tuskegee is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-298-8252!

Meet our team!

5/11/2022 (Permalink)

If you don't already follow along with us on social media, you're missing out on weekly introductions to members of our team. 

Each Tuesday, we share a #TeamMemberTuesday post that introduces a member of our SERVPRO family! You get to put a face with a name and learn a few things about them. You may have even met them if you're a customer of ours! 

Be sure to go comment and say hello each week as we continue to introduce our team.

You can follow along with the series on Facebook, Instagram or Twitter

SERVPRO of Phenix City, Eufaula and Tuskegee is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (334)-298-8252!

Celebrating Mother's Day

5/9/2022 (Permalink)

Photo shows women holding white roses to celebrate Mother's Day. Happy Mother's Day to the moms on our team!

We love celebrating our team any chance we get, but Mother's Day feels extra special.

These ladies wear many hats, but we know that their most important hat is being a mother. How sweet of a moment it was when a few of our team members brought up getting roses for those on our team that were moms. We knew we wanted to share this on our blog because it truly speaks to what an amazing team that we have and what it means to be part of the SERVPRO family.

Mother's Day is always celebrated on the second Sunday in May and has been an official US holiday since 1914.

Since we weren't at work on Sunday, of course, we took the opportunity to celebrate these moms last Friday. We wouldn't be the company we are today without each of you!

Lightning Safety Tips

2/11/2022 (Permalink)

Lightning: What You Need to Know

  • NO PLACE outside is safe when thunderstorms are in the area!!
  • If you hear thunder, lightning is close enough to strike you.
  • When you hear thunder, immediately move to safe shelter: a substantial building with electricity or plumbing or an enclosed, metal-topped vehicle with windows up.
  • Stay in safe shelter at least 30 minutes after you hear the last sound of thunder.

Indoor Lightning Safety

  • Stay off corded phones, computers and other electrical equipment that put you in direct contact with electricity.
  • Avoid plumbing, including sinks, baths and faucets.
  • Stay away from windows and doors, and stay off porches.
  • Do not lie on concrete floors, and do not lean against concrete walls.

Last Resort Outdoor Risk Reduction Tips

If you are caught outside with no safe shelter anywhere nearby the following actions may reduce your risk:

  • Immediately get off elevated areas such as hills, mountain ridges or peaks
  • Never lie flat on the ground
  • Never shelter under an isolated tree
  • Never use a cliff or rocky overhang for shelter
  • Immediately get out and away from ponds, lakes and other bodies of water
  • Stay away from objects that conduct electricity (barbed wire fences, power lines, windmills, etc.)

Thank you to for providing the above information for us to share with our audience!

When Do Tornadoes Happen?

2/10/2022 (Permalink)

Did you know that tornadoes can happen any time of year? While tornadoes occur most often in the spring and summer months, they can occur at any time of year. They are most likely to occur between 3PM and 9PM, but they can happen at all hours of the day and night.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes. The peak “tornado season” for the southern Plains is from May into early June. On the Gulf coast, it is earlier in the spring. In the northern Plains and upper Midwest, tornado season is in June or July. But, don’t forget that tornadoes can happen at any time of year.

Thank you to FEMA & the NOAA NSSL for providing the above information for us to share with our customers. 

If a storm comes through and causes damage to your home or business, you can trust us to take care of you and make it "Like it never even happened."

Certified: SERVPRO Cleaned

2/10/2022 (Permalink)

Last year, we shared what it means to be Certified: SERVPRO Cleaned. However, with the rise of Omicron variant, we wanted to re-share this blog post to make sure that our local community knows that we are here to help.

At SERVPRO of Phenix City, Eufaula and Tuskegee, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO Franchise Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.

  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.