What our Customers say...
Extremely polite and prompt.
Tony and Terrence did an outstanding job on carpet. Very pleased!
No recommendations- great service!
Since I arrived at Lee County Schools, SERVPRO has assisted me in every major cleanup or restoration that has occurred. The relationship between the admin staff, Lynn Smith, and I has made it extremely easy to be able to feel comfortable and confident in their ability to make all of our disasters disappear. I started this letter out as a testimonial, but as I reflect on how much they have helped the Lee County Board of Education, it feels more like a much needed Thank You Letter! I humbly say, "thank you" for helping me make the schools of Lee County a place where our students, faculty, staff and community can be proud of. Thank you for restoring our school to it's original condition in such a short period of time.
Even on a Sunday afternoon, the phone was immediately answered and the team jumped into action. Within about an hour, there were boots on the ground beginning the cleanup process. The amount of equipment they had at their disposal was amazing. The school system administrators who witnessed the damage assumed there was no way that we would be in school in less than a week. We were absolutely astounded to hear from the SERVPRO representatives that we would only lose one day of school.
Keep doing what you are doing. Awesome service!
I am a property manager for the W.C.Bradley Co. in Columbus, Georgia and we have needed Jim and his SERVPRO team on several emergencies in our buildings due to water issues. They were quick to respond, completed the job and were very professional.
I would be amiss not to mention that SERVPRO not only allows the claim process flow smoothly for me but for our ALFA customers as well. It is reassuring to know that when you guys are called upon, whether it's routine or a catastrophe, you are still in the people business. You don't lose sight that the individual or business has incurred more times than none, a traumatic loss.
Finally, thank you for Sam! What a wonderful "gift" he is. Knowing that he is available and readily willing to accommodate me and our customers is surely comforting. Sam not only represents you well but represents SERVPRO well by depicting professionalism and knowledge... he's a keeper. Again, thank you and your staff for all you do.